Program Specialist

We are currently seeking a Program Specialist to join the Sales, Marketing & Logistics team in person in our corporate office located in downtown Toronto.

This role will collaborate closely with the Sales and Logistics teams to enhance and optimize programs ensuring cost-effective, efficient product movement from our facilities to our customers.  The ideal candidate is customer-oriented, analytical, detail driven and committed to continuous improvement. Success in this role requires the ability to work both independently and as part of a high performing team in a fast-paced environment.

What you will do:

• Contribute within a collaborative team environment to develop and create strategies to optimize West Fraser’s Supply and Operations Planning (SNOP) Process and support margin optimization.
• Use data analytics to build track and report in a group setting on performance metrics and manage KPIs for key customer consignment and vendor-managed programs.
• Partner with Sales, Analytics, Logistics and Product management teams to maintain high service levels across all customer segments.
• Design, refine and implement systems that strengthen inventory management and programs performance while supporting key customer relationships.

What You Will Have:

• Diploma or bachelor’s degree in business, Commerce, Logistics, Operations or a related discipline is preferred
• Experience in Forest products, Building materials, or Manufacturing – ideally OSB or Structural panels – is an asset
• Knowledge of production planning and allocation.
• Experience working within modern supply chain related ERP systems (Oracle preferred).
• Advanced skills in Excel including pivot tables, and forecasting and scenario planning
• Attention to detail is an important qualification, i.e weekly inventory reconciliation.
• Strong problem-solving skills with a hands-on mindset
• Experience in establishing metrics, measuring productivity and driving success through business process optimization.
• A detail-oriented focused team player who will collaborate with other departments to complete projects
• Strong written and verbal communication skills - Comfort with public speaking is required
• Community leadership or mentoring experience
• Spanish or French language skills considered an asset

What We Offer:

• Competitive base salary with an annual bonus opportunity. The typical salary range for this position is $70,000 - $83,000, may vary depending on education, and relevant experience.
• Comprehensive benefits: including medical, dental, and vision coverage, pension and saving plans, life, disability, and accident insurance, vacation time, paid holidays and additional benefits to support your well-being.

Workplace Location Summary: 

• Toronto is Canada’s largest city and a world leader in business, finance, technology, entertainment, and culture. Its large population of immigrants from all over the globe has also made Toronto one of the most multicultural cities in the world.

About Us:

West Fraser offers exciting career paths in trades, operations, professional services, engineering and forestry across more than 50 locations in Canada, the U.S., the U.K. and Europe. 

From lumber to engineered wood products, West Fraser delivers high-quality, naturally renewable building materials to the world. In all aspects of our business, we’re committed to responsible product sourcing and harvesting practices, backed by globally-recognized forest certifications. 

Diversity:  

At West Fraser, we strongly believe promoting diversity and inclusion is essential to our success. Our commitment to creating inclusive workplaces is reflected in our core values, and we constantly strive to foster a culture that values and respects every individual’s unique background and perspective. By joining us, you will have the opportunity to be a part of a team dedicated to shaping a brighter future by embracing diversity and promoting inclusivity. Join our team at West Fraser and help us build a more diverse and inclusive community.

Sustainability:

West Fraser is fully committed to sustainable forest management as defined in our environmental policy, which is reflected in every aspect of our work. We adopt new technologies and innovations to create exceptional building materials. Wood products are a natural, renewable, recyclable, and environmentally sustainable choice for consumers who prioritize sustainability.

Sustainability Report | West Fraser

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