System Engineer – Endpoint Systems

Closing Date:

Jan 03, 2020

Student Position:

No

Job Category:

IT Professionals

City/Town:

Quesnel

Province/State:

BC

Country:

Canada

West Fraser is a growing, diversified wood products company with locations in western Canada and the southern United States. North America’s largest lumber producer, West Fraser has been recognized as one of Canada's Top 100 Employers six times. Are you interested in working for a company that offers both a challenging work environment and a rewarding career path? Our Information Technology group, with locations in Vancouver & Quesnel, BC has an opportunity for a highly skilled:

System Engineer – Endpoint Systems

The role of the System Engineer is to provide direct Tier-3 technical implementation and support for West Frasers IT infrastructure and major IT projects and initiatives. This position will report directly to the Infrastructure Software Supervisor.

Responsibilities

  • Production systems implementation and administration of West Fraser systems, including: Intune, System Center Configuration Manager (SCCM)
  • Central administration of endpoint devices: desktops, laptops, mobile phones, tablets
  • Implementation and administration of data protection (MBAM/BitLocker) and backup for high-profile PCs
  • Design and provide KPI reports from endpoint management systems
  • Aid in support of Citrix virtual desktop environment
  • Aid in design, implementation and administration of IP telephony systems
  • Implement and use tools for performance monitoring, space management and reorganization, patching and quality assurance, etc.
  • Work with team members to develop a Standard Operating Environment (SOE), ensuring compliance with the SOE of all hardware and software changes, and accurately creating and maintaining all system documentation
  • Support deployment of on-site IT infrastructure
  • Use IT Service Management (ServiceNow), Change Management (Jira) and other tools to manage issue resolution and changes to production systems
  • Implement technical solutions, troubleshooting and optimization as directed
  • Provide ‘out of business hours’ support to ensure security and integrity, continuity and availability of infrastructure and systems
  • Actively work with fellow team members to increase infrastructure team knowledge and skills
  • As required, work with IT vendors on approved activities
  • Other duties as directed by the IT Manager

Position Requirements

  • Expert experience with Windows desktop system deployment technologies
  • Experience with Windows Server technologies
  • Experience with Active Directory and Domain environments
  • PowerShell scripting
  • Knowledge of storage, network, communications and other technologies
  • Well-rounded understanding of backup technologies
  • Working technical knowledge of current network hardware, protocols, and Internet standards
  • Excellent hardware troubleshooting experience

Education & Experience: 

  • Certificate, Diploma or Degree in Information Technology or MIS from a recognized public or private program and/or 5+ years of relevant experience

Certifications/ Skills:   

  • Demonstrated success in alignment with West Fraser Values
  • Microsoft infrastructure certifications an asset

This position may require occasional travel within Canada and the United States of America. Work coverage includes West Fraser business operations and participation in on-call rotation schedule. Occasional evening and weekend work to perform scheduled maintenance, respond to service interruptions, and to meet deadlines.

If this position sounds like the career for you, apply at www.westfraser.com/jobs click "apply now" in green at the top of the page.

For more information on West Fraser and our current opportunities, visit our website at: www.westfraser.com/jobs

We thank all candidates for their interest; however, only those selected for an interview will be contacted. No phone calls please.